Taking Adaptable Co-design Action: Flexible Learning Between Health Experts, End-Users and Technology Experts in the Early Stage of eHealth Design
Linnaeus University, LNU
Jan Aidemark, Linda Askenäs
Co-design, as a way of integrating users’ perspectives and technical possibilities, has been subject to a multitude of interpretations. To facilitate the development of patient-empowerment services, co-design is a central approach needed to ensure high acceptance among users. In this research, we offer a flexible co-design approach by building on adaptive and continuous planning based on sets of co-design actions directed towards participants’ mutual learning. The research is based on the experiences of a co-design process within the area of eHealth, specifically the fall prevention area, as a special case of self-training systems and self-management systems. The project team comprises a variety of member groups, including the elderly, technical developers, business developers, methods experts and project management. The key success factor was identified among the persons of the different groups as achieving possibilities for learning. To make learning processes requires adaptability and flexibility in interacting different planning actions in order to balance both the need for technology development and the understanding of users’ needs.